In case you have forgotten the user name, call the customer service team on +91-022-67366711/715/723 and we will assist you. Alternatively you can Write to Customer Service mentioning you full name which is updated on the form and the email address and we shall revert back to you with the user name in 48 working hours.

In case you have forgotten your password, you need to click on Forgot password option on the Home page and an email will be sent to you on the email address specified on the registration form

No. Shaadibiz.com does not allow you to change the user name directly on the site. If you wish to change the user name, you will need to contact the customer service desk on +91-022-67366711/715/723 from 9.00 am to 8.00 pm on all days or Write to Customer Service.

Yes. You can change your password. All you need to do is log to Shaadibiz.com with your user name and existing password. Click on the Edit profile option in My Inmatri Section. On doing this the entire profile will be displayed, you can change the password, confirm the same and then click on Submit at the end of the page.

As per our statistics, the member response rate is 10 times higher for picture profiles and hence we request you to add your photograph. The most viewed profiles are those that have a photo. So we advise you to attach a photo to increase your chances of finding your partner quickly.

Go to the My Inmatri Section and click on Upload Photo,you will be able to upload your photograph to your profile online.

You can always email or post us your photo if you want it updated on your profile

The reason for error could be that, you have not selected the JPG format. Your photo needs to be in the JPG format as Shaadibiz.com does not support other file formats.

We review all the photographs which are directly uploaded by the members and your photograph will be uploaded within 48 hours. Just as we allow all the members to directly upload the picture, we also reserve the right to remove/ delete the photographs. We apologize for the inconvenience in this regard.

At times there is a possibility that the picture was not uploaded due to some technical error and we therefore request you to re-upload the picture and follow the same procedure of uploading.

To change your photo on Shaadibiz.com you need to have a scanned photo in JPG format. All you need to do is log in to www.Shaadibiz.com with your user name / email id and password, choose the option of Upload / Change photo in My Inmatri Section and upload the new photograph.

The earlier photograph will automatically be replaced with the new photograph you uploaded.

Yes. Shaadibiz.com allows you to upload a maximum of 2 photographs on the site.

I am sorry you cannot delete you’re the photograph directly from the site. You can call the customer service team on +91-022-67366770/6771/6772 or Write to Customer Service.

• You get lots of free services when you register with Shaadibiz.com.
• You can update your profile on the Shaadibiz.com for free.
• You can also create a partners profile of the kind of person you are looking for.
• You can initiate a contact with all members that match your requirement.
• You can respond to the people that contact you.
• You can add more information about yourself and your family.
• You can upload your photograph on the site and make editions in the profile yourself.
• You can search all profiles that match your requirement and also Initiate a Contact to them.
• You can Accept and Decline Proposals received.
• You can Receive Regular Update on any New Offers.

Premium Membership means a paid membership with Shaadibiz.com. We have various packages and specialized benefits attached with every package. Premium Services have options which are tailor - made for your needs and budget A Premium Membership helps you find an ideal matrimony partner quickly and easily.Become a Premium member

• Shaadibiz.com will create the bio data.
• You will receive proposals i.e. bio data of prospects that have already shown interest in taking the alliance further along with their email address.
• Profile will be featured as a sample profile on the Home page on a periodic basis.
• Members who browse / search through our database and who match your requirements will be shown YOUR bio-data amongst the top names in the search results. Additionally your bio-data will be given preference listing in search results while displaying. This ensures that your bio-data is adequately seen / displayed and you get the maximum number of responses from prospective matches.
• You will receive the contact details once interest shown.
• In case of a Premium Gold, Shaadibiz.com customer support executive will act as a matchmaker and arrange for a preliminary meeting.
• You can contact and send a personalized message to all members that match your requirement for a life partner.
• Dedicate Customer Support from 9.00 am to 8.00 pm on all days.

Check out the Membership Options Page to check out your options! Membership Options

As a Premium Matrimonial Member you can use premium services and features that are not available to free members. However you will be given the contact details only when both of them have shown interest in taking the alliance further.

All you need to do is go to the Search Options, enter your preferences and view all profiles. Once you find a profile suiting your requirement simply click on "Initiate Contact" option to send a communication.

NOTE: Being a Free Member you cannot contact more than 50 members in a day.
Being a Paid Member you cannot contact more then 100 members in a day.

Yes you can. Shaadibiz.com allows you to contact potential partners for free. You can do this simply by using the "Initiate Contact" button found at the bottom of each profile. This will let the member know that you are interested in them. However, you will need to be a Premium Member to send personalized messages to other members. Your chances of getting a response increase if you send personalized messages and hence we recommend that you sign up for a premium membership. Become a Premium member Now

You may Accept or Decline contacts based on whether you like the initiating member’s profile or not. When you Accept a member's contact you are allowing that member to send messages to you. When you Decline a member you deny that member the chance to send messages to you.

It is really simple. All you need top do is log into your Shaadibiz.com Account. Refer the My Account Section. You will see a list of profiles that have contacted you. If you click on the user name, the entire profile of that person will appear with two options: Accept and Decline at the bottom. You may click Accept or Decline as applicable.

Yes you can do that.

Yes you can do that.

If you are a Premium Member you can definitely send a personalized message.

You can send a customized message to any member of Shaadibiz.com irrespective of the kind of matrimonials membership package they are subscribed to. However, you must be a Premium Member to send customized messages.

Members who have a free subscription to Shaadibiz.com can only contact or reply to messages that they receive from other Premium Members.

As soon as one of our members contacts you, his/her message would be instantly transferred to the Email address which you had given when you registered with Shaadibiz.com. Alternatively , you can check the same in your My Account Section post you log in with your User name/ Email id and Password.

I am afraid but you will not get the contact details as you are not a premium member with Shaadibiz.com.

In case you liked a particular profile, you may use the Messaging option on the site. You can also call the Customer service numbers of Shaadibiz.com who will assist you and establish a contact with that member on your behalf. (This will depend on the kind of membership chosen amongst the both members).

Click on the Membership Options link on the home page and select the membership that you are looking for. Click Pay now. You can then make an online credit card payment. Services will be activated once you the payment is honoured by the Bank and approval code released.

You can make payments by Cash / Cheque or a Demand Draft favoring Inmatch.Com Internet Ventures Private Ltd at the following address:

Shaadibiz.com
Basement, Kapadia Apts,
Swastik Co-operative Soc. S.V.Road,
Vile Parle (W),
Mumbai - 400 056.
www.Shaadibiz.com
+91-022 - 67366770 / 6771 / 6772

We accept online credit card payments also.

You can pay us online using your credit cards. We accept all the leading credit cards. Your card will be charged in Indian Rupees and will reflect the foreign currency amount based on the exchange rate for that day.

Making an online payment through credit card is the fastest way to activate your premium services. We accept all the leading credit cards (Visa as well as Master cards) . Alternatively you can make cash payment for which a receipt will be provided or a Cheque / Demand Draft favoring Inmatch.Com Internet Ventures Private Ltd.

Yes you can make the payment using a debit card also.

It will take 48 hrs within which your profile will be active on our site as Premium client.

If you have send a demand draft or cash amount by courier, there is a possibility that we have not received the same and hence the services are not activated. If you have made a Cheque payment, there is a possibility that the bank has not honoured the cheque. Hence please call the customer service desk on +91-022 - 6736 6770 / 6771 / 6772.

No refund would be entitled under any circumstances if you choose to terminate the membership with Shaadibiz.com.

To search for your matrimonial partner, you can click on the My Search Section post logging in with user name / email id and password. You can use the Normal Search / Advance Search / Photo Club Search and the Quick Search options. You can also Use the Quick Search option available on the Home Page.

• The My Search Section gives you a detailed search option. It includes height, religion, community, marital status, age, complexion, body, with or without photographs, and City country. It further has an Advance search option which will include not only the options mentioned in the Normal Search profile but also the Education, Occupation, Income, Caste, Manglik etc.
• The Quick Search option on the Home page allows you to find a partner on the basis of the Country they live in, their Religion, Community and Age. You can make a search on profiles with or without the photographs.
• In case you already have a specific user name, then the search can be done by using the link "Profile Search" Enter Profile Id.

TWhen you see a profile with a Gold icon, it means that the client is a Premium Gold client with Shaadibiz.com.

In case you want to avail the Premium Membership, please Write to Customer Service or Click here to Become a Premium Member.

If you have searched and liked a few profiles, you can Initiate a Contact directly from the site and send a personalized message. (This would depend on the Subscription you have opted for)

The Saved search option allows you to save up to a maximum of three searches with different criteria. After saving a search, all you need to do is Run the same again and get the list of members who suit your profile.

You can save a maximum of 3 search parameters with different criteria.

Yes you can edit the existing saved search.

You have an option to delete your saved search and create a new one with a different criteria.

You can edit most sections of your profile online. These changes occur instantly. As soon as you successfully login at Shaadibiz.com, you arrive at the Member Home page where you are given the option to modify your registration. You need to use the option Edit Profile in the My Inmatri Section and edit the information like your height, body type, photograph, personal description, etc but you are not allowed to change the fields marked in Red (for eg User Name, Marital Status, Sex, Religion, and Date of Birth cannot be changed). If you wish to change the field marked in Red, Wite to Customer Service.

In case you require to remove your profile from Shaadibiz.com Write to Customer Service and mention a valid reason for removing the profile from our website. Alternatively you can call the Customer Service Team on +91-022-67366711/98210 65980 and request for Deletion.

To view your own profile, login to Shaadibiz.com with your User Id / Email Id and password. Refer the My Inmatri Section and then click on 'My Profile' to view the complete profile.

Every profile on Shaadibiz.com is screened before activating. This process will take 48 working hours. You will receive an intimation once your profile is activated.

Your profile will be active as long as you wish or till you get married.

Yes Shaadibiz.com allows you to hide your profile for a minimum of 7 days and a maximum of 30 days.

You need to click on the My Profile option in the My Inmatri Section and Hide the profile. You need to mention the no of days for which you would like to hide the profile and say Submit.

No. If you choose to hide your profile then it will be hidden from all members of Shaadibiz.com.

You would have specified the no of days when you wish to hide your profile for. Post that your profile will go LIVE automatically on the site. You need not give us a reminder.

We are very happy that you have already found a match for yourself. We would be very happy to receive details about your wonderful news and share it with other members of Shaadibiz.com. Your details will be posted in the Success Stories section of Shaadibiz.com. You can send us your success story to support@Shaadibiz.com.

If you are a premium member on the site, as a part of the premium services features, your profile will appear on the Home page on a periodic basis. Shaadibiz.com reserves the right to choose the members and we do so in a totally unbiased fashion.

You can set Filters for yourself. Use the My Filters option in the My Inmatri Section. Once you set the filters, only those members who match the criteria can contact you.

You can set filters with Age, Marital Status, Religion and Country of Residence.

You need to call the Customer Service Team on +91-022-67366711/9821065980 on all days from 9.00 am to 8.00 pm.

My Account will give you a detail statistics of the following :

• No of Times your profile has been viewed.
• Members, contacted you from the site with further status
• Members, you contacted from the sitewith further status
• Total Members which Shaadibiz.com has contacted for you

This will signify, how many times your profile has been viewed by other Shaadibiz.com members.

This will indicate the number of all members who have contacted you from the site.

This will indicate the details, when members have contacted you but you have not responded to the contact.

This will indicate the details, when members have contacted you and you have accepted the contact.

This will indicate the details, when members have contacted you but you have not liked the bio data and have declined the contact.

This will indicate the total members you have contacted on the site.

This will indicate the details of members you have contacted, but not received responses so far.

This will indicate the details of members that you have contacted and is accepted.

This will indicate the details of members that you have contacted, but your contact is declined.

This will indicate the total members which Shaadibiz.com has contacted on your behalf. It means that your profile has been sent to prospects that match your requirement for a life partner. This is a special service offered by Shaadibiz.com and if you wish to avail the service, Become a Premium member.

This will indicate the Total Members which Shaadibiz.com has contacted for you, but there is no response.

This will indicate the details, when Shaadibiz.com has contacted for you and they have reverted confirming their interest.

This will indicate the details, where a proposal has been received by our Premium Member and he opts to call the prospect directly and take the alliance further.

This will indicate the details, where a proposal has been received by our Premium Member and he wants Shaadibiz.com to assist him in lining up a meeting.

This will indicate the details, where a proposal is received by Our Premium Member and he requires some additional information of the prospect before taking the alliance further.

This will indicate the details, where a proposal is received by our Premium Member and he is not interested in taking the alliance further.

This will indicate the details, where proposals have been received by our Premium Members, but he has not responded on the same at all.

This will indicate the details when Shaadibiz.com has contacted you as you match our Premium Clients requirements.

This will indicate the details when you have not responded to the profile as a prospect. (Meaning of Prospect: A member who Shaadibiz.com feels, matches the requirements of a Premium Client )

This will indicate the details when you accepted the profiles as a prospect.

(Meaning of Prospect: A member who Shaadibiz.com feels, matches the requirements of a Premium Client )

This will indicate the details when you declined the profile as a prospect.

(Meaning of Prospect: A member who Shaadibiz.com feels, matches the requirements of a Premium Client )

We are sorry that you are facing an error while trying to use our services. Please contact the customer service team on +91-022-67366736/9821065980 with the following details. You can also Write to Customer Service.

• The URL, which leads to the error message.
• The error message
• The date, time and location of access when you next encounter the error.

Please contact the customer service team on +91-022-67366736/9821065980 or Write to Customer Service and we will reply to all your queries.